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In-N-Out Burger – Chandler, Arizona

The In-N-Out Burger

The In-N-Out Burger

During a 2011 episode of Break the Chain, the enlightening and entertaining food-centric radio program hosted by the brilliant Ryan Scott, Larry McGoldrick, the professor with the pulchritudinous palate, made some rather unkind comments about Blake’s Lotaburger, an exclusively New Mexico institution.  I cautioned him that local listeners might show up at the radio station armed with pitchforks and torches. That’s how much New Mexicans love the burger franchise whose motto reminds them that “If you are what you eat, you are awesome.”

It’s not always easy to express your opinion about something as sacrosanct and beloved as Lotaburger, but inspired by Larry’s honesty, let me share my thoughts about In-N-Out Burger, a California institution that’s beloved beyond the Golden State, a burger restaurant National Geographic named the second best burger in the fruited plain in its “Top 10 Best of Everything” for 2012.  When it comes to In-N-Out, I’m most definitely in the minority.  I don’t get it at all…

Throngs of In-N-Out Burger fanatics line up for their favorite fix
Photo courtesy of Sandy Driscoll.

I first found out about In-N-Out Burger in 1987 while developing psychometrics for the United States Air Force in San Antonio, Texas.  Two of my test-writing colleagues were native, In-N-Out Burger obsessed Californians who never seemed to take off their tee-shirts emblazoned with slogans for the popular California-based burger religion. They regaled me with tales that made the burgers almost too good to be true.

Our first close exposure of the third kind came in the millennium year during a visit to Las Vegas, Nevada. At first glance, the window sticker on the back of a low-rider was more advertising for In-N-Out Burger, but closer inspection revealed the logo had been modified. By removing the “B” and the “R” off the ends of “Burger,” clever innuendo resulted. It also prompted our first visit.  “Nice,” we thought, but “not nearly as good as Fatburger,” which had captured our taste buds with a fresh, made-to-order burger that seemed just too good to be made by a chain.  It was certainly not the transformative burger experience we expected, not even close.

The menu is limited but versatile

The menu is limited but versatile

We thought then and believe today that In-N-Out Burger’s product was inferior to Fatburger (and Tommy‘s, another Los Angeles favorite).  We questioned “is that all there is,” wondering what the hullabaloo was all about.  In-N-Out aficionados continue in their efforts to make a convert out of me, none more effusively than my sage  comadre Suzanne Devlin who’s got deep roots in New Mexico but now lives in Oregon.  Suzanne makes a great case:  “When an In-N-Out is served to you, the lettuce is crisp; the tomato covers the patty; the bun is grilled and toasted until it’s crisp in the fat of the cooked patty so the flavor is imbedded in the bun and the burgers in the photos and what little advertising they do is exactly what you get when you are served one at their restaurants not some smashed up burger that looks like Smokey the Bear sat on it.”

For me, it’s about flavor and that’s where In-N-Out Burger falls short of chains (Rally and Checkers, to name two) I have liked in the past…and even short of Lotaburger (green chile has a lot to do with that).  I don’t dislike In-N-Out and in fact, appreciate the freshness of its ingredients, its business model and ethical practices and much more.  There is much to like about In-N-Out, a family-owned enterprise since  1948 which is credited as the progenitor of the drive-through restaurant concept.

Double-Double (Monster Style) with Fries
Courtesy of Sandy Driscoll

Although carhop-based drive-ins were fairly commonplace in California, In-N-Out Burger featured a two-way speaker box where you would place your order then drive up to pick it up. You’re in, you’re out…a function, not just a name. Fast Food Nation: The Dark Side of the All-American Meal commended In-N-Out Burger for using natural and fresh ingredients and for looking after the interests of employees regarding pay and benefits.  It’s the favorite chain for such hard-to-please chefs as Thomas Keller, Gordon Ramsey and Mario Batali.  Nationally syndicated sports talk show icon Jim Rome says when he’s away from California for more than two days, the first restaurant he visits upon his return is In-N-Out.  Obviously, I’m the sane one; everyone else is nuts.

In-N-Out Burger’s menu is as simple as they come with three burgers, French fries, shakes, sodas, coffee and milk. There are no salads, sandwiches, breakfasts or chicken. Over the years, aficionados have also developed a unique lexicon for unpublished burger configurations. That lexicon is based on a numbering system that defines the number of beef patties and slices of cheese you want on your burger. A 3X3 is a three-patty burger with three slices of cheese. According to urban legend, a skyscraper-sized 20X20 has been created.

A double-double “animal” style. Photo courtesy of Sandy Driscoll.

Aside from cheese, all In-N-Out burgers officially on the menu come with a special sauce (similar to the sauce on the Big Mac but not quite as messy and profuse), onions, lettuce, and bun.  The burger patties are unfailingly hot and juicy which means the cheese becomes a gooey mess. Adkins dieters order their burgers “Protein-style” which means no bun and patties wrapped in a lettuce leaf.

What really stands out at In-N-Out are the French fries which are crispy on the outside and light on the inside. They’re well salted and delicious, a definite improvement to the flaccid, boring fries of other chain burger restaurants. Milk shakes are creamy and smooth, but taste-wise, nothing special.

In-N-Out Burger is special to Californians and has achieved significant popularity in Nevada, Arizona, Utah and Texas.  There’s no doubt this mega-popular chain would fare very well in chain-loving New Mexico even without green chile.

In-N-Out Burger
2790 W. Chandler
Chandler, Arizona
(800) 786-1000
Web Site

LATEST VISIT: 21 July 2012
# OF VISITS: 3
RATING: 17
COST: $$
BEST BET: French Fries, Double Double

La Super Rica Taqueria – Santa Barbara, California

Two minutes before opening, lines have already formed for the world-famous La Super Rica Taqueria in Santa Barbara

Truly legendary restaurants, those which can legitimately be called institutions–and there are very few of them–don’t just inspire return visits; they inspire pilgrimages. Institutions have generally stood the test of time by remaining consistent over time, thriving even against the onslaught of more polished and pristine interlopers.  Institutions are beloved beyond the communities they serve, their fame and acclaim growing with each satisfied visitor, many of whom make pilgrimages from hundreds of miles away. One restaurant which has earned the distinction of being called an institution is La Super Rica Taqueria in Santa Barbara, California.

Hungry patrons line up half an hour before the restaurant opens because they know that very shortly the waiting time to place an order will be an hour or longer. While they wait, they swap stories about their favorite dining experiences at La Super Rica Taqueria, usually recounting in epiphany-like loving reverence, their first visit or favorite entree.  They talk about how far they’ve come either to revisit previously experienced deliciousness or to find out for themselves if the experience matches the hype.

Strips-of-marinated-pork (carnitas) served on two homemade tortillas

You can’t be in line to place your order without someone mentioning that La Super Rica Taqueria was the favorite Mexican restaurant of chef, author and television personality Julia Child, herself a living institution.  It’s one of the restaurant’s biggest draws as well as one of those inane bits of trivia only someone who’s lived under a rock doesn’t know.  It’s the reason most newcomers visit.  We all want to compare our palates with the very pedantic, very sophisticated palate of the legendary French chef–either to validate that we have comparable tastes or to decry her as a fanatic Francophile who didn’t really know Mexican food.

What is more surprising to me is not that Julia Child loved La Super Rica Taqueria, but that someone of her stature–both literally at 6’2″ and figuratively–would stand in line with dozens of other patrons.  Then again, the grand damme was a true gastronome with an adventurous spirit and willingness to experience foods where they are most respectfully and authentically prepared.  I also suspect that Julia may have received special treatment befitting her celebrity and age (89) when she moved to a retirement community in Santa Barbara in 2001. In any case, she enjoyed La Super Rica Taqueria until just months before her death at 92.

Tender-strips-of-grilled steak served on two homemade tortillas

A relatively nondescript white with teal trim shack, no more than a proverbial hole-in-the-wall belies the worldwide fame of the taqueria it houses.  There is no signage letting you know you’ve arrived.  In fact, where it not for the perpetually long queues of hungry patrons waiting to place their orders, you might pass it by.  There’s also no parking to be found, save an occasional  open space on the mostly residential street.  La Super Rica Taqueria is most assuredly on the map because Julia Child proclaimed its greatness during a 1985 appearance on Good Morning America.  It begs the analogy “if a tree falls in the forest and no one is around to hear it, does it make a sound?”

The answer is most resoundingly “yes” because of intrepid foodies who boldly go where normal diners don’t to find the best and most authentic cuisine available.  Foodies like my friend Sandy Driscoll who drives from Los Angeles to Santa Barbara (no easy feat in heavy traffic) every year to visit La Super Rica Taqueria have our own networks of fellow gastronomes with whom we share outstanding new finds.  It’s not likely the taqueria would have achieved its fame without the endorsement of a legendary culinary figure, but rest assured, if a restaurant is worth visiting, the world will eventually find out about it.

Chunks-of-grilled-chorizo served on two homemade tortillas

You might assume that because the French food Julia Child loved and wrote about so much is so rich, heavily sauced and seasoned, the food at La Super Rica would also explode with rich flavors ameliorated by heavy sauces.  To the contrary, the food is much more subtly flavored though it can be spiced up a bit with the addition of pico de gallo.  By the standards of New Mexico’s piquant Mexican cuisine, La Super Rica’s food is comparatively bland.

There are few Mexican restaurants in New Mexico which prepare and serve tortillas nearly as wonderfully fresh and delightfully delicious as La Super Rica.  Through the windows which you pass by while in line, you’ll have the opportunity to observe the well-practiced hands of a tortillera as she deftly makes easy tortilla by hand, lovingly shaping the masa into a ball, shaping it on a tortilla press then grilling them on an archaic stove.  Each tortilla is as tender as your mother’s heart and has a pronounced corn taste.  Pay special attention as the tortillas are engorged with grilled and lightly seasoned meats.  It’s love before first bite.

These tacos are the antithesis of the Taco Bell travesty on a hard-shell.  There’s no crunch to the tortillas nor will you find oodles of cheese, fields of lettuce and a surfeit of sour cream on these tacos.  They’re straight-forward, simple, uncomplicated…pretty basic stuff, but basic can taste pretty darned good.  Cash poor (the taqueria doesn’t accept credit cards) during our inaugural visit, we managed three tacos each: chorizo, grilled steak and pork carnitas.  The temptation to hold up a bank and return for more was pretty strong.

There are other items on the menu such as tamales (which were reportedly Julia Child’s favorite), gorditas, quesadillas and daily specials which are reputedly not to be missed, a term which aptly describes a humble, but truly wonderful institution worth a pilgrimage or ten from anywhere in America.

La Super Rica Taqueria
622 N Milpas St Map.6f78c2f
Santa Barbara, California
(805) 963-4940
LATEST VISIT: 21 July 2012
# OF VISITS: 1
RATING: 22
COST: $
BEST BET: Pork Carnitas Taco, Chorizo Taco, Grilled Steak Taco

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