Milly’s Restaurant – Albuquerque, New Mexico
Until rather recently, if there was a wide diversity of opinion about Albuquerque’s restaurant scene, it wasn’t widely shared. Albuquerque’s two daily periodicals, the Albuquerque Journal and the Albuquerque Tribune as well as a number of alternative publications published weekly restaurant reviews, but opinions and observations expressed therein were rather one-sided. It wasn’t until about 2008 that crowd-sourced restaurant reviews really took off in the Duke City. Published in such online mediums as TripAdvisor (founded in 2000), Yelp (launched in 2004) and Urbanspoon (debuted in 2006), crowd-sourced review venues gave everyone an opportunity to become a “critic.” More than ever before “Joe and Jane Diner” had license to express rather colorful (sometimes bordering on libel) versions of their truth. One of the predictable outcomes of this open, honest and direct culture became the wide swath of differing opinions. This illustrated how different people can have distinctly different perceptions—each a snapshot of time–of their experience at a restaurant. Reviews for some restaurants run the gamut with some reviewers extolling every aspect of their visit as “fabulous” while others lambaste every facet of their experience. It’s almost as if two different restaurants are being reviewed. The differences are sometimes so very pronounced…