The Local Brewhouse – Rio Rancho, New Mexico

“Service is horrible”  “The management has to train there employees.”  “Worst service ever! I can’t stress on how bad the service was.”  “Nice views. Lousy service and rude staff.”  “Service sucks. Waited 20mins between beers.”   Those are one-star reviews on Yelp for The Local Brewhouse in Rio Rancho.  At the extreme opposite are five star reviews extolling the service

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Rustico Italian Kitchen – Albuquerque, New Mexico

What does it say about a restaurant when it runs out of food?  Nine times out of ten, you’d probably say it’s either brand new and doesn’t yet have a feel for its traffic volume or their inventory management just isn’t very good.  Our inaugural visit to Rustico Italian Kitchen on a bright Sunday morning introduced us to another reason.

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It’s A Punjabi Affair – Amarillo, Texas

During our last full year at Intel, my friend Bill Resnik and I had the distinct honor and privilege of working on a project with a team from Microsoft comprised mostly of information technology professionals with roots in the exotic subcontinent of India.  We had expected impeccable technical expertise, but their dedication and focus was far beyond what any of

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